Customers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. In the case of a order for several goods which are delivered separately or in the case of an order for goods which are delivered in several partial consignments or pieces, the revocation period begins on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, partial consignment or the last piece.
To exercise your right of withdrawal, contact us:
Lenzgasse 2, 4056 Basel/ Swiss
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of thewithdrawal right before the expiry of the revocation period.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse you all payments we have received from you, including the delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For the refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you. We will not charge any fees because of this refund. We may refuse refunds until we have received the products back or until you have provided proof that you have returned the products, whichever is the earlier.
If you have received products in connection with the contract, you must return or hand over the products to us immediately and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the products before the expiry of the period of fourteen days.
If you make use of your right of withdrawal, you will have to bear the direct costs of reshipment.
Expiry of the right of withdrawal
The right of withdrawal expires with the purchase of digital products (downloads). When purchasing download products, the customer expressly agrees that Behlcanto/Daniel Behle will initiate the execution of the contract, i.e. the provision of the digital data, before the expiry of the withdrawal period and that the customer has confirmed his knowledge that he loses his right of withdrawal through his agreement with the start of the execution of the contract.
Specimen - Withdrawal
If you wish to withdraw from the contract, please fill in this form and send it to:
Lenzgasse 2, 4056 Basel
I/we herewith revoke the contract concluded by me/us regarding the purchase of the following products:
- Order number:
- Ordered on:
- Received on:
-Name of the consumer(s):
-Address of the consumer(s):
-Signature of the consumer(s) (only in case of a notification on paper)
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